Terms of Service

Agreement to these terms

These Terms of Service ("Terms") govern your use of https://rashidllc.com (the "Site") and, unless a signed agreement says otherwise, the professional services provided by Rashid LLC ("we", "us", "our").

By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.

About us

Rashid LLC is a limited liability company registered in the United States, providing software development, AI automation, cloud and DevOps, and technical consulting services to businesses and organisations.

Use of the website

When using the Site, you agree not to:

• Use it for any unlawful purpose or in violation of any applicable regulation
• Attempt to gain unauthorised access to the Site, its systems or related infrastructure
• Interfere with or disrupt the Site's operation or security
• Copy, reproduce or redistribute Site content other than as permitted below
• Use automated systems to access the Site in a way that imposes an unreasonable load

Services and engagement terms

Services are provided under a separate written proposal, statement of work or services agreement (an "Engagement Agreement") that sets out scope, deliverables, timelines, fees and payment terms.

Where an Engagement Agreement conflicts with these Terms, the Engagement Agreement governs for that engagement.

Estimates, proposals and indicative timelines provided before an Engagement Agreement is signed are not binding offers and may be revised.

Client responsibilities

Delivery depends on timely cooperation. Unless agreed otherwise, the client is responsible for:

• Providing accurate requirements and the information needed to perform the work
• Providing timely access to systems, accounts, environments and third-party services
• Nominating a decision-maker able to review deliverables and provide feedback
• Holding valid licences for any third-party software, content or data supplied to us
• Paying third-party costs such as hosting, domains, APIs and software licences, unless the Engagement Agreement states otherwise

Fees and payment

Fees, payment schedule and currency are set out in the Engagement Agreement. Unless stated otherwise, invoices are payable within the period specified on the invoice.

We may suspend work on an engagement where undisputed invoices remain unpaid after written notice. Fees are exclusive of taxes, which are the client's responsibility where applicable.

Changes to scope

Requests that fall outside the agreed scope are handled through a written change process. We will confirm the effect on cost and timeline, and work proceeds once both parties have agreed in writing.

Intellectual property

On full payment of all amounts due for an engagement, ownership of the custom code, designs and deliverables created specifically for the client under that engagement transfers to the client, except as set out below.

We retain ownership of our pre-existing materials, general know-how, methodologies and reusable components. Where those are incorporated into a deliverable, the client receives a perpetual, non-exclusive, royalty-free licence to use them as part of that deliverable.

Third-party and open source components remain subject to their own licences.

All content on the Site — including text, design, graphics and code — is owned by us or our licensors and may not be reproduced without permission.

Confidentiality

Each party will keep the other's confidential information in confidence and use it only for the purposes of the engagement. This obligation continues after the engagement ends and does not apply to information that is public, independently developed, or required to be disclosed by law.

Warranties and disclaimers

We perform services with reasonable skill and care in a professional manner consistent with industry standards.

Except as expressly stated in an Engagement Agreement, services and Site content are provided "as is" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that software will be error-free or uninterrupted, or that the Site will always be available.

Content on this Site is provided for general information and does not constitute professional advice for your specific circumstances.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or business opportunity, arising out of or relating to the services or the Site.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to an engagement is limited to the fees paid by the client to us for that engagement in the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Third-party services

Deliverables may rely on third-party platforms, APIs and infrastructure. We are not responsible for the availability, performance, pricing or changes of third-party services, though we will work with the client to address material changes that affect a delivered system.

Term and termination

Either party may terminate an engagement in accordance with the Engagement Agreement. On termination, the client remains liable for fees for work performed and for non-cancellable third-party costs committed on the client's behalf.

On termination and payment of amounts due, we will hand over completed deliverables and transfer the relevant credentials and access in our possession.

Governing law

These Terms are governed by the laws of the State of [STATE], United States, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of the courts located in [COUNTY, STATE], unless an Engagement Agreement specifies otherwise.

Changes to these terms

We may update these Terms from time to time. The revision date appears at the top of this page. Continued use of the Site after a change constitutes acceptance of the updated Terms. Changes do not affect an engagement already underway unless agreed in writing.

Contact

Questions about these Terms can be sent to contact@rashidllc.com.